If you are attending your first class, please arrive at least 10 minutes early to sign a waiver to have your bike set up for you.
If you are running late to class, please call the studio so we can get your bike set up for you. If there is a waitlist for the class, your bike will be given up 3 minutes after class starts. Riders that show up 5 minutes past the start of class will not be allowed into class for safety reasons and will be charged a no show fee.
If you cannot attend a class that you booked, you must ‘unreserve’ your bike 5 hours before your reservation. Cancellations made within 5 hours before a scheduled class will be charged a class credit (members will be charged $15).
If a class is full, sign up for the waitlist! If a rider cancels and you are at the top of the waitlist, you will be pulled into the class and notified via email. If you can not make it to the reserved class, you need to cancel yourself from the waitlist either online or by calling the studio. Otherwise, no shows will lose a credit or pay the membership no show charge of $15. If you are not pulled into the class off the waitlist, your credit will be put back into your account automatically.